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ICCA to phase out head office positions as it seeks ‘efficiences’

The International Congress and Convention Association (ICCA) will begin ‘phasing out’ a number of positions at its head office in Amsterdam.

The move follows a review of the organisation and its future in order to adapt to changing demands and strengthen the future of the association.

In a statement, president James Rees said: “In order to adapt to the changing demands of our industry and better serve our members, and as a part of a larger strategic objective to protect and strengthen the future of our association, we have taken the difficult decision to restructure the ICCA team and will begin phasing out a number of head-office positions in the months ahead.”

He added: “As many of you may know, ICCA has been formally exploring its organisational effectiveness for a number of years. This process included engaging an independent consultancy to carry out a strategic organisational review, evaluate all areas of ICCA’s structures and provide recommendations on how ICCA can maintain and enhance member services whilst ensuring the association’s long-term effectiveness and sustainability.

“The findings of this review highlighted our great strengths of shared values and trust, but also pointed out ICCA’s cautious approach to change and a need for greater efficiency in order to remain relevant.”

Rees made clear that the restructuring was in no way a reflection of personal performance from members of the ICCA team, “but rather the need to restructure the functions required to carry out the ICCA mission. There will be no impact to our regional offices.

“I want to thank you for your support as we work towards our continued goal; to make ICCA a stronger, more agile and adaptable 21st-century organisation, best-positioned to answer your needs and to help drive the success of all its members.”

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