Should we take cuts lying down?

Marriott and Hilton’s decision to cut group booking commissions is a wake-up call for agencies and PCOs about the changing ownership and business models of large hotels brands (that’s effectively what they are now). So what do we do – pass on the cost to our clients or fight back? The hotel market is fragmented, we have a lot of buying power, surely we’re not going to take this lying down?

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